Contact Waterstar

Get in touch with our team for product inquiries, technical support, dealer applications, or partnership opportunities. We are committed to responding to all inquiries within 24 hours during business days.

Head Office & Factory

Address: Badr City Industrial Zone, Cairo, Egypt

Phone: +20 2 2350 7070

Email: sales@waterstar.com.eg

Working Hours: Sunday – Thursday, 8:00 AM – 5:00 PM (Egypt Standard Time, GMT+2)

Sales Inquiries

Looking for pool equipment for your project? Whether you need a single pump for a residential pool or a full equipment package for a commercial installation, our sales team can provide competitive quotes with technical recommendations tailored to your pool size and requirements. Contact us via email at sales@waterstar.com.eg or call our sales hotline for immediate assistance.

Technical Support

Need help with product installation, troubleshooting, or maintenance? Our technical support team includes certified pool equipment engineers who can assist with pump sizing calculations, filter selection, electrical connections, and system optimization. We also provide on-site technical visits for commercial projects in Egypt.

Dealer & Distributor Inquiries

Interested in becoming an authorized Waterstar dealer or distributor? We are actively expanding our dealer network across the MENA region and Africa. Authorized dealers benefit from competitive wholesale pricing, marketing support, technical training, and priority access to new products. Apply through our dealer application form or contact our business development team directly.

Warranty & After-Sales Service

All Waterstar products come with manufacturer warranty coverage. For warranty claims, spare parts orders, or after-sales service requests, please contact our support team with your product model number and proof of purchase. We maintain a comprehensive spare parts inventory to ensure fast turnaround on all service requests.